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I've had a lot of e-mails in the last few days. Some nice and supportive and some gloating and there were also some really stupid ones! Unfortunately, the stupidest ones came from some of my friends, family and colleagues.
Everybody seems to want to ask the same question... "Why did you leave CLEARSTAR?"
Well, the answer isn't an easy one, but in order for me to answer it truthfully and completely, I would have to violate confidences and it would also take just too damned long, so I'll only give the short, simplified version, here.
I left ClearStar, after being a member from the very beginning, back when it was called "LOCKNET", because Jay and I fundamentally differ as to what ClearStar is and what it should be. I need not elucidate if you are also a member and you've ever witnessed even one of our exchanges or if you've been reading my posts and replies on the SAFETECH FORUM for the last few years.
Opinions about the issues at the heart of this disagreement vary, but most are either on one side of it or the other. That said, I didn't feel that there was an opportunity for an open and fair discourse when Jay is on one side, I am on the other, but Jay owns, administers and has near omnipotent control over his proprietary domain. There's no such thing as a fair fight or a two-sided argument with someone who is the God, Big Gorilla, e.g. administrator with ultimate veto power.
Yes, I could have kept my mouth shut, taken the time-out that Jay imposed, like a man, came back when invited, played real nice with others and sold my trinkets and yes, the whole process would have started over again. That's boring and unproductive. That's just not me and I couldn't force myself to do it knowing that it wasn't a permanent solution and that nothing that I cared about would ever change. There just didn't seem to be room for any disagreement on the primary point of contention and satisfactory compromises were, apparently, not available to either Jay or myself. Until the day I left I considered Jay a friend, despite our disagreements on issues of importance to both of us, as well as other CSN and SAVTA members. I am afraid that any dialog that might have made things better is no longer possible.
I plan to use whatever leisure time that no longer posting, replying or lurking on CSN frees up for me to do some more writing for S&VT, Boxman and possibly writing some PR stuff for the SAVTA site Public Forum. I think that is a noble effort because, now that the new SAVTA site has a more prominent web presence, this venue can be used to educate, inform and help the general public, our customers, our potential customers and service clients understand more about what we do. A well informed customer is much more likely to appreciate quality service and professionalism. This, I think, is a valid goal and one that has seen very little effort over the last several years.
I hope that some of you SAVTA members will join me in that endeavor by contributing an article, a blog or a Public Forum post from time to time, and also to take the time to initiate questions there, as well as answering some of those that interested members of the non-SAVTA web community have asked when they need customer service help or simply want to understand something about the safe, vault and ATM products they own.
Well, that's it! I'd like to welcome all new members to this site, as well as invite you to comment on any of my blogs or posts by sending me e-mail or a private message. I am open to all of your views because yours are just as valid and important as my own.
Thanks for reading my first blog and have a great day!
Ken Doyle
SAVTA Member
ADVANCED Safe & Vault Engineering
Novato, CA, USA
415-878-0235
BTW: please visit my web site's SERVICES Page by clicking on the following link.
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Neil